WHAT HAPPENS IF YOU FIND DRY CLEANING ITEMS IN MY WASH & FOLD ORDER?

OUR CLEANING TEAM IS PRETTY AMAZING AND THEY DO THEIR ABSOLUTE BEST TO CATCH ITEMS THAT DON’T BELONG IN THE WASHERS AND/OR DRYERS, BUT WE CAN’T GUARANTEE 100% THAT WE’LL FIND EVERYTHING. IT’S SUPER IMPORTANT THAT YOU DON’T INCLUDE ANYTHING IN YOUR WASH & FOLD BAGS/ORDERS THAT CANNOT BE MACHINE WASHED AND DRIED.

IF WE DO FIND DRY CLEANING ITEMS IN YOUR WASH & FOLD ORDER, WE’LL SET THEM ASIDE AND REACH OUT TO YOU BY EMAIL OR TEXT TO ASK HOW YOU WOULD LIKE TO PROCEED AS WE’LL NEED YOUR APPROVAL TO MOVE FORWARD. 😊 IF WE DO NOT HEAR BACK FROM YOU, THE ITEMS IN QUESTION WILL BE RETURNED WITHOUT CLEANING. BUT DON’T WORRY - WE’LL MAKE SEVERAL ATTEMPTS TO REACH YOU TO MAKE SURE WE GET EVERYTHING RIGHT!